Case Manager - Night School

The Next Step Public Charter School

Department of Student Support Services – Job Description

Job Title: Case Manager

Definition

Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet students’ and families comprehensive health needs through communication and available resources to promote school attendance and learning. Related activities to case management include complex condition management, promotion of wellness, and promoting transitions of care services.  The individual in this position is responsible for identifying students at risk for school failure associated with personal, familial, and/or school factors; assessing multiple health, education and social service needs; developing an integrated school-community service delivery plan; and advocating on behalf of students.  This individual may have specialized knowledge and expertise in a particular area such as immigration or adolescent homelessness.  The ideal candidate is creative, organized, culturally sensitive and has previous experience navigating social service agencies in the DC metro area. The case manager promotes student achievement and development by connecting students to available services and encouraging student participation in those services. The case manager works with students, parents/guardians, teachers, other service providers, school principals, and community-based resources to develop a healthy community both inside and outside of the school.

Directly Responsible To:

Director of Student Support Services

Duties and Responsibilities:

·       Maintain a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.

·       Work collaboratively with Clinical Case Manager to locate and mobilize community resources for students.

·       Confers regularly with other stakeholders to assess needs of students.

·       Attend trainings and workshops to further understanding of psychosocial needs of the diverse populations served.

·       Promote and reinforce regular attendance with students, families, teachers, and administrators.

·       Participate as a member of school-based teams to develop interventions for promoting students’ attendance and academic success.

·       Provide staff consultation and professional development on behavioral, social and environmental issues affecting student population.

·       Participate in weekly supervision with Director of Student Support Services.

·       Coordinate, organizes and maintains files for students assigned to caseload.

·       Consult and collaborate with clinical case manager, and school social worker to identify relevant and appropriate professional development trainings for staff and administrators.

·       Assess on both an individual- and group-level to determine student needs and how those needs fit into the school program.

·       Conduct home visits for students who are identified as truant.

·       Maintain communication and collaborative planning with coworkers with specific supportive roles (e.g. New Heights Coordinator, Homeless Liaison, Special Education Coordinator, etc.).

·       Attend meetings and professional development activities as required.

·       Conducts other duties as assigned.

 

Major Areas of Accountability

Adhere to laws related to DC Attendance Accountability Amendment Act, client confidentiality and mandated reporting.

Minimum Qualifications

Education and Training

Possession of a Bachelor’s degree in social work or related field such as Psychology or possess  2-3 years of experience in working in education, public health, human services and/other direct social service areas.  

 

Knowledge, Skills, and Abilities

Fluency in English and Spanish speaking and writing; leadership skills in working with individuals and groups (e.g. initiating individual and group discussion, listening, clarifying and facilitating interactions and sharing of ideas); strong writing skills; ability to counsel students, parents, staff and lay persons individually and in groups; ability to demonstrate effective liaison relationships with parents, schools and agencies; skill in communicating concepts and information accurately orally and in writing; ability and willingness to work with individuals from diverse backgrounds.

 

General responsibilities of all staff members

As a member of The Next Step staff, this position also involves the following:

  • Fully embrace and promote The Next Step's mission, vision and values.

·       Develop and maintain positive and supportive relationships with all students.

·       Consistently implement school-wide expectations in classrooms and common areas.

·       Participate actively in special events, including field trips, community days, college tours, graduations, etc.

·       Participate actively in school responsibilities such as hallway and lunch supervision.

·       Work cooperatively with colleagues to develop and implement effective and relevant policies.

·       Adhere to school policies as described in personnel manual and/or staff handbook.

·       Reflect upon performance, set goals for improvement, and take advantage of training opportunities to learn and implement effective strategies.

  • Participate in assessment administration as needed throughout the school year.
  • Participate in bi-weekly staff meetings, weekly welcoming morning meetings and any other meetings assigned in relation to the position.
  • Maintain organized, clean and inviting work area

Registrar - Night School

Department:              Administration

Reports to:                 Enrollment Manager

FLSA Status:              Exempt

Hours:                        Monday to Thursday: 1:00 pm to 9:00 pm, Friday: 9:00 am to 5:00 pm

Purpose of position

The position of Registrar is critical to the success of The Next Step Public Charter School.  The registrar enrolls and withdraws students, inputs data in the student information system, maintains the student roster and prepares student records. The Next Step staff engages and motivates young adults by developing positive relationships with them and supporting them as they face academic and life challenges. As members of the Next Step community, registrars value academic achievement, persistence, responsibility, structure, support, collaboration and respect.

Qualifications

·       High school diploma or equivalent, Bachelor’s degree preferred

·       Two to four years of specific job-related office experience and pertinent training

Essential Skills

·       Strong writing and communication skills

·       Extremely well organized and efficient

·       Fluency with software, hardware, basic office equipment, and online programs used to track, maintain, and disseminate data

·       Must be able to communicate in Spanish and English orally and in writing

Responsibilities

·       Meet with prospective new students and parents to determine enrollment eligibility, help them fill out applications, and collect and file required enrollment documentation.

·       Navigate students through the enrollment process.

·       Enter student data in the student information system.

·       Obtain school records from previous schools and agencies.

·       Schedule placement tests and interviews for applicants.

·       Record completion of each enrollment step in the student information system.

·       Make and distribute student ID’s.

·       Assist Enrollment Manager in ensuring compliance with external systems and reporting.

·       Assist Enrollment Manager with the Enrollment Audit & Child Count, as needed.

·       Create and maintain student files (label, file enrollment documents, tests).

·       Create and maintain student roster.

·       Write and distribute tardy passes and early departure passes as needed.

·    Withdraw students from student information system (using appropriate codes for) upon receiving notice from the Attendance and Transportation Monitor.

·    Scan student files upon withdrawal.

·    Respond to record requests, following FERPA regulations.

 

General responsibilities of all staff members

 

As a member of The Next Step staff, this position also involves

·       Fully embrace and promote The Next Step’s mission, vision, and values

·       Develop and maintain positive and supportive relationships with all students

·       Consistently implement school-wide expectations in classrooms and common areas

·       Participate actively in staff meetings, promotion meetings, START meetings, Monday community meetings, and front office meetings

·       Participate actively in special events, including field trips, community days, college tours, graduations, etc.

·       Participate actively in school responsibilities such as hallway and lunch supervision

·       Work cooperatively with colleagues to develop and implement effective and relevant policies

·       Adhere to school policies as described in personnel manual and/or staff handbook

·       Reflect upon performance, set goals for improvement, and take advantage of training opportunities to learn and implement effective strategies

·       Maintain an organized, clean, and inviting work area

 

If you meet the qualifications, and would like to apply, please forward your resume and cover letter to: jobs@nextsteppcs.org, including “Evening Registrar” in the subject line

Human Resources Business Partner

Position:                   Human Resources Business Partner                                                     

Supervisor:              Chief Operating Officer (COO)

Salary:                     Commensurate with Experience

Regular Hours:       Monday – Wednesday - Friday  9:00 AM - 5:00 PM

                                Tuesday and Thursday- 11:00AM to 7PM

 

Qualifications

·      B.A./B.S. in liberal arts, business, or related field from an accredited University, as well as a minimum of three years performing advanced administrative and customer service related duties. 

·      Human Resources certification a plus.

·      Bilingual in English and Spanish preferred.

·      Ability to maintain strict confidentiality, attention to detail, ability to perform basic mathematical functions and spreadsheets, well-organized, ability to meet deadlines, team player, honesty, and discretion.

 

It is also very important that the Human Resources Business Partner possess the following criteria:

·      Human Resource Expertise

·      Interest in becoming an expert in Restorative Practices with Staff

·      Relationship Management

·      Consultation - the ability to provide guidance to the organization and its managers

·      Excellent Communication Skills

·      Global and Cultural Effectiveness

·      Ethical Practice

·      Critical Evaluation - the ability to interpret information to make business decisions and recommendations 

·      The ability to understand and apply information to contribute to the organization’s strategic plan.

 

Description

The Human Resources Business Partner will be responsible for, but not limited to, the following duties:

 

Human Resources Relationships

 

·      Promote and implement human resource values by planning and managing all human resources programs and directing staff.

·      Foster a good relationship with staff- staff would have easy access to all Human Resources tools. Assure that all human resource needs are met in a timely manner. 

·      Ensure good Employee Relations

·      Provide internal leadership development

·      Ensure bench strength

·      Must have a general interest in staff Professional Development

 

Retaining and Maintaining Highly Qualified Employees

·      Advertise for open positions both internally and externally

·      Establish a hiring system review-i.e. develop new sources/ad sites

·      Review and forward prospective candidates’ to hiring manager

·      Recommend appropriate training for personnel

·      Maintain Active Recruitment-Talent development

·      Manage the Performance Evaluation Program

 

Management of Human Resources Systems

 

·      Evaluate Ed-Ops contract, adjust as needed

·      Establish role for Business Manager, assisting HR Director

·      Review on a periodic basis Compensation reviews and comparisons

·      Manage current emergency back-up and succession plans

·      Manage on-boarding and exit processes

·      Ensure smooth benefits management, review and present recommendations as needed.

·      Review all job descriptions for consistency and accuracy. Update as needed

·      Administer Payroll Administration-Paychex-Hourly Employee Time Sheet Printing, Updating timesheets, Timeclock Management, review of timesheets/payroll and submission of payroll

·      Ensure accurate paystub balances—retirement, PTO

·      Ensure systems are adequate—Paychex, TalentED

·      Audit invoices associated with employee deduction such as cell phone bills, AFLAC, etc.

·      Ensure Fingerprint Registration, Email Account, Mailbox, ID and Wiki Appt for new staff                 members

·      Request Verification of Documents

·      Create new TIAA accounts; Ensure accurate balances are accurate

·      Manage Building Access Cards, Phones, and MiFi ordering and distribution

 

Management of Human Resources Compliance/Policies

 

·      Review and Update HR Strategic Planning

·      Ensure HR legal compliance

·      Review/Manage Employee Policies and Handbook

·      Ensure redundancy, crossing-training documentation

 

General responsibilities of all staff members

As a member of The Next Step staff, this position also involves the following:

·      Fully embrace and promote The Next Step’s mission and values

·      Develop and maintain positive and supportive relationships with all students

·      Consistently implement school-wide expectations in classrooms and common areas

·      Participate actively in regular meetings, including staff meetings, step meetings, and Student Support Team

·      Participate actively in special events, including field trips, community days, college tours, graduations, etc.

·      Participate actively in school responsibilities such as hallway and lunch supervision

·      Work cooperatively with colleagues to develop and implement effective and relevant policies

·      Adhere to school policies as described in personnel manual and/or staff handbook

·      Reflect upon performance, set goals for improvement, and take advantage of training opportunities to learn and implement effective strategies

·      Maintain an organized, clean, and inviting work area

 

If you meet the qualifications, and would like to apply for this position, please forward your resume and cover letter to: jobs@nextsteppcs.org, with “Human Resources Business Partner” in the subject line.

 

 

 

Administrative Manager

Administrative Manager

Position: Administrative Manager (AM)

Supervisor: Chief Operating Officer (COO)

Salary: Commensurate with Experience

Regular Hours: M – F 9:00-5:00pm

On-Call Availability: (Emergencies)

Qualifications

  • B.A. /B.S. in liberal arts, business administration, or related field, as well as a minimum of two years performing advanced administrative duties. 
  • Experience with compliance, regulatory, privacy and confidentiality rules and laws.
  • Experience in managing and analyzing data. Excellent attention to detail; good understanding of data, mathematic functions and operations; ability to meet deadlines; ability to work well in a team; capacity to supervise; and honesty and discretion

Description

The Administrative Manager will be responsible for managing key administrative functions and creating cohesion across programs and departments in the areas of administration, compliance and data management.

Duties

  • Supervision: The AM will supervise key administrative staff who support all areas of school functioning.
    • Data Analyst- The Data Analyst supports all program data systems and their end users. The Data Analyst maintains and trains staff on the use of the student information systems. S/he produces efficient data models and reporting tools for staff and internal teams. The DA also produces all externally-mandated data reports, and reports required by the board of trustees and MOUs with external partners.
    • Enrollment Manager- The Enrollment Manager enrolls students in The Next Step, monitors their attendance, prepares student schedules, maintains the student roster, prepares student transcripts, and withdraws students, and ensures that the enrollment process and student information is correct.  The Enrollment Manager supervises the evening Registrar.
    • Food Service Specialist- The Food Service Specialist is responsible for managing the provision of three free meals each day to all TNS students.  
    • Receptionist/Administrative Assistant – The Administrative Assistant is supervised and works for the Administrative Manager and the Human Resources Director.  S/he performs reception duties at the front desk and assists the HR Director with administrative tasks in his/her department.  S/he will manage the usage of common spaces in the facility.

Data

  • With support from senior management, the AM will ensure that all internal and external data requirements are being met, that adequate systems and processes are in place, and that systems are developed to meet newly identified needs.  The AM will help identify additional resources needed, or pilots to be developed to support data management and analysis.

Compliance  

  • The Administrative Manager will serve as the school’s overall compliance monitor, ensuring adherence to all legal and regulatory requirements, reporting requirements, and policy and procedure mandates. 
  • Serve as Title IX Coordinator and Title VI Coordinator
  • Ensure compliance with applicable OSSE and federal Department of Education rules and regulations.
  • Manage the PCSB compliance system, including processes and documentation related to contracting, licensing, etc.
  • Ensure that the school has in place all required staff compliance positions and licensing. 

Policies and Procedures

  • The AM will ensure that all TNS has all necessary policies and procedures in place, that such policies are up-to-date with internal needs and external requirements, and that staff, students, and board members are familiar with all relevant policies.

National School Lunch Program

  • AM will manage the NSLP through the following:
    • Secure food vendor, bid as necessary, manage vendor contract and relationship.
    • Supervise food handler and ensure compliance with local and state laws and regulations pertaining to food safety and service.
    • Ensure delivery and quality and quantity of food for breakfast, lunch, and supper daily.
    • Manage NSLP lunch applications, certification, and verification process.
    • Produce and sign NSLP and HAS claims, and submit to OSSE.
    • Work with OSSE representative for school and document reviews, compliance regulations, and attend mandatory trainings.
    • Maintain Health Schools Act Plan and manage wellness team

General Responsibilities of all Staff Members

  • As a member of The Next Step staff, this position also involves the following:
    • Fully embrace and promote The Next Step’s mission and values
    • Develop and maintain positive and supportive relationships with all students
    • Consistently implement school-wide expectations in common areas
    • Participate actively in special events, community days, and graduations that occur on site, community meetings and staff meetings as needed.
    • Work cooperatively with colleagues to develop and implement effective and relevant policies
    • Adhere to school policies as described in employee handbook
    • Reflect upon performance, set goals for improvement, and take advantage of training opportunities to learn and implement effective strategies
    • Maintain an organized, clean, and inviting work area

If you meet the qualifications and would like to apply for this position, please forward your resume and cover letter to jobs@nextsteppcs.org, with “Administrative Manager” in the subject line.

 

Tutor - Day School

Department: Day School

Reports to: Day School Principal

FLSA Status: Exempt

Hours: Flexible hours between 9:00 a.m. and 3:00 p.m., during weekdays

Qualifications

  • Bachelor’s Degree (or working towards earning one)
  • Minimum one year working in an urban school or educational setting
  • Must be bilingual in Spanish/English
  • Knowledge GED core content, or High School core content subjects (English Language Arts, Math, Science and Social Studies)

Purpose of position

Engaged Tutors are critical to the success of students at The Next Step Public Charter School.  Their role is to tutor, support, and work closely with students who are either close to passing the GED or students who are struggling with content. Next Step tutors will engage and motivate young adults by developing positive relationships with them, assisting them in maximizing their learning potential, and supporting them as they face academic and life challenges. As guest members of The Next Step community, Tutors value academic achievement, persistence and responsibility, structure and support, as well as collaboration and respect.

Essential Skills (including technical skills)

  • Demonstrate mastery of subject area content knowledge
  • Comfort and/or proficient with technology for instruction, such as file sharing and database software, electronic grade books, interactive whiteboards, instructional websites and software, as needed
  • Display student management skills, including setting clear expectations, modeling desired behaviors, and monitoring student behavior
  • Commitment to working with underserved students
  • Demonstrate ability to establish and maintain positive relationships with students from diverse backgrounds
  • Demonstrate success working with students who face extraordinary challenges, including recent immigrants, teen parents, students with learning disabilities, and disengaged youth
  • Demonstrate ability to use data provided by teacher to inform instruction

 Responsibilities

  • Assists teachers in reinforcing learning objectives and skills based on a sympathetic understanding of individual student abilities, interests, and learning styles
  • Work with individual students or small groups of students to reinforce learning objectives or skills introduced and outlined by teachers
  • Monitor student work and help supervise curriculum-based testing and makeup work as assigned by lead teachers and or substitute teachers
  • Serve as the key source of information and assistance to substitute teachers in the absence of lead teachers
  • Notify teachers of any student misbehavior or non-compliance
  • Encourage and sustain student interest in class work; give frequent and effective positive feedback to students when working with them
  • Work with students to reinforce established classroom rules and routines
  • Solicit and utilize student feedback effectively and consult with students regularly to review progress

General responsibilities of all staff members

As a guest member of The Next Step community, this position also involves the following:

  • Fully embrace and promote The Next Step's mission, vision and values
  • Develop and maintain positive and supportive relationships with all students
  • Consistently implement school-wide expectations in classrooms and common areas
  • Adhere to school policies as described in personnel manual and/or staff handbook
  • Actively participate in a task-specific or special event committee each trimester

Supervision and evaluation

This is a contracted, hourly position as needed, and Tutors will work closely with the Director of Curriculum and Instruction, Instructional Coaches, Teachers and Executive Assistant.  No direct supervision or evaluation is necessary. However, the Principal has discretion as to whether or not a Tutor will continue or discontinue working with Next Step Students.

To Apply: please send a resume and cover letter to jobs@nextsteppcs.org, with “Paid Tutor – Day School” in the subject line.

Substitute Teachers 

Description: The Next Step PCS is currently hiring substitute teachers. Candidates who are familiar with the GED Test, and/or candidates who are familiar with teaching English to speakers of other languages are encouraged to apply. 

Necessary Experience: Experience working with multicultural learners, ages 16-24 is desired.  Bilingual candidates in English and Spanish are ideal.

To Apply: If you are interested, and fit these qualifications, please forward your resume and cover letter to jobs@nextsteppcs.org, with "Substitute Teacher" in the subject line.